Privacy Policy

How Coastal Floors collects, uses, and protects the information you share with us. Plain language, no fine print.

๐Ÿ“… Last updated September 23, 2026

The short version

  • We only collect what you send us.
  • We use it only for your estimate and project.
  • We never sell or rent it.
  • Call anytime to see or delete it.

What we collect

When you request an estimate, we collect what you type into the form: your name, phone number, the service you're interested in, and any project details you share. If you call us, we keep a note of the call so we can follow up.

Like most websites, our hosting and security providers automatically log basic technical details such as your IP address, browser type, and the pages you visit. We don't use advertising or tracking cookies.

How we use it

Only to respond to your request, prepare your estimate, schedule and complete your project, and follow up about the work. We never sell, rent, or trade your personal information.

Services that help run this site

  • StaticForms delivers estimate-form submissions to us by email.
  • Google reCAPTCHA keeps spam out of our forms. It follows Google's Privacy Policy and Terms of Service.
  • Cloudflare delivers and secures this website.

How long we keep it

As long as we need it to serve you, stand behind our work, and meet tax and business record requirements.

Your choices

You can ask what information we have about you, ask us to correct it, or ask us to delete it. Call (804) 384-2200 and we'll take care of it.

Changes to this policy

If we change how we handle your information, we'll update this page and the date at the top.